Stonehammer Construction Inc.

Last Updated: February 7, 2026

This Privacy Policy describes the policies and procedures of Stonehammer Construction Inc. ("the Company," "We," "Us," or "Our"), regarding the collection, use, disclosure, and protection of Your information when You use our construction services, respond to our advertisements, interact with our website, or communicate with us via SMS, email, phone, or any other channel (collectively, the "Service"). This policy informs You of Your privacy rights and explains how the law protects You.

By using our Service, You consent to the collection and use of Your information in accordance with this Privacy Policy. If You do not agree, please do not use our Service.

1. Information We Collect

We collect several types of information to provide and improve our Service to You:

1.1 Personal Information You Provide

When You request a quote, schedule service, fill out a form, or communicate with us, we may collect:

Name: First and last name.
Email Address: For service confirmations, invoices, and promotional communications.
Phone Number: For appointment scheduling, service updates, and SMS communications.
Service Address: Street address, city, state, and ZIP code where construction services are performed.
Payment Information: Credit card or payment details processed through secure third-party payment processors. We do not store full payment card numbers.
Service History: Records of construction services performed, projects completed, and maintenance schedules.
Communication Records: Content of emails, text messages, and phone call logs related to Your service.

1.2 Information Collected Automatically

When You visit our website, certain information is collected automatically through cookies and similar technologies:

Device Information: Browser type, operating system, device type, and screen resolution.
IP Address: Your Internet Protocol address, which may indicate Your general geographic location.
Usage Data: Pages viewed, time spent on pages, links clicked, and referring website addresses.
Location Data: General geographic location derived from Your IP address (we do not collect precise GPS location).

1.3 Information from Third Parties

We may receive information about You from third-party sources such as advertising platforms (e.g., Google Ads, Facebook Ads), review platforms, and business directories. This may include Your name, contact details, and interaction history with our ads.

2. How We Use Your Personal Data

We use the information we collect for the following specific purposes:

To Provide Construction Services: Scheduling, performing, and following up on residential remodeling, ADU construction, structural repairs, site preparation, and commercial projects.
To Communicate with You: Contacting You by email, phone, or SMS regarding appointment confirmations, project updates, estimates, invoices, and site alerts.
To Process Payments: Processing transactions through secure third-party payment processors.
To Send Promotional Communications: Sending You project reminders, special offers, and updates, unless You have opted out of receiving such communications.
To Improve Our Services: Analyzing usage patterns on our website and feedback from customers to improve service quality and user experience.
To Comply with Legal Obligations: Meeting regulatory, tax, and legal reporting requirements.
To Protect Our Business: Detecting and preventing fraud, unauthorized access, and other security threats.
To Respond to Inquiries: Answering Your questions, handling complaints, and providing customer support.

3. SMS and Mobile Messaging Policy

This section provides specific details about our SMS/text messaging program and Your rights regarding mobile communications. Stonehammer Construction Inc. takes your mobile privacy seriously.

3.1 SMS Opt-In and Consent

How You Opt In: You may opt in to receive SMS messages from Stonehammer Construction by providing Your mobile phone number via our website form, by texting a keyword to our business number, by providing verbal consent during a phone call or in-person interaction, or by checking an opt-in box on a service request form.
What You Are Consenting To: By opting in, You consent to receive text messages from Stonehammer Construction related to appointment scheduling, service confirmations, project updates, promotional offers, and customer support communications.
Message Frequency: Message frequency varies. You may receive up to 10 messages per month depending on Your service activity and communication preferences.
Message and Data Rates: Standard message and data rates may apply depending on Your mobile carrier and plan. Stonehammer Construction is not responsible for any charges imposed by Your carrier.
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
No Purchase Required: Consent to receive SMS messages is not a condition of purchasing any goods or services from Stonehammer Construction.

3.2 SMS Opt-Out

You can opt out of receiving SMS messages at any time by using any of the following methods:

Reply STOP: Text "STOP" to any message you receive from us. You will receive a one-time confirmation message acknowledging Your opt-out request.
Contact Us: Email us at info@stonehammerco.com or call us at 424-346-6011 to request removal from our SMS list.

After opting out, You will no longer receive SMS messages from us unless You opt in again. Opting out of SMS does not affect other communication channels (email, phone).

3.3 SMS Help

For help or questions about our SMS program, reply "HELP" to any message or contact us at info@stonehammerco.com or call 424-346-6011.

3.4 Mobile Information Sharing — Non-Disclosure Statement

Stonehammer Construction Inc. does not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS program to any third party for marketing or promotional purposes. All categories of information collected through our SMS program, including SMS opt-in data and consent records, will not be shared with any third parties or affiliates for their own marketing or promotional use. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

The only exceptions to this non-sharing policy are: service providers who help us deliver SMS messages (who are contractually bound to use Your information only on our behalf), and disclosures required by law or valid legal process.

4. Sharing Your Personal Data

We may share Your personal information only in the following limited circumstances:

With Service Providers: We share information with trusted third parties who assist us in operating our business, such as payment processors, email and SMS service providers, website hosting companies, and analytics platforms. These providers are contractually required to protect Your data and use it only for the services they provide to us.
For Legal Requirements: We may disclose Your information if required to do so by law, regulation, or valid legal process (e.g., a subpoena or court order), or if we believe disclosure is necessary to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, Your personal data may be transferred as part of that transaction. We will notify You of any such change.
With Your Consent: We may share Your personal information for any other purpose with Your explicit prior consent.

We do not sell Your personal information to third parties. We do not share Your personal data with third parties for their own independent marketing purposes.

5. Data Security and Handling

The security of Your personal data is important to us. We implement commercially reasonable technical, administrative, and physical safeguards to protect Your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, secure payment processing, and regular security reviews. While we strive to protect Your personal data, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain Your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including service records for the useful life of equipment or as required by law, communication records for up to 24 months, and financial records as required by tax and accounting laws. When personal data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding Your personal data:

Right to Access: You can request a copy of the personal information we hold about You.
Right to Correction: You can request that we correct any inaccurate or incomplete personal data.
Right to Deletion: You can request that we delete Your personal data, subject to certain legal exceptions.
Right to Opt Out of Marketing: You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email, and opt out of SMS by replying "STOP."
Right to Data Portability: Where technically feasible, You can request a copy of Your data in a commonly used, machine-readable format.
Right to Non-Discrimination: We will not discriminate against You for exercising any of Your privacy rights.

7.1 How to Exercise Your Rights

To exercise any of the rights described above, please contact us at:

Email: info@stonehammerco.com
Phone: 424-346-6011
Address: 11300 Hartland Street, North Hollywood, CA 91605

We will respond to verifiable requests within 30 days. We may ask You to verify Your identity before fulfilling Your request to protect Your privacy.

7.2 California Residents

If You are a California resident, You may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise Your CCPA rights, contact us using the information above.

8. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If You are a parent or guardian and believe that Your child has provided us with personal data, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of our Service after changes are posted constitutes Your acceptance of the revised Privacy Policy.

10. Contact Us

If You have any questions or concerns about this Privacy Policy, please contact us:

Stonehammer Construction Inc.
Email: info@stonehammerco.com
Phone: 424-346-6011
Address: 11300 Hartland Street, North Hollywood, CA 91605

Thank you for choosing Stonehammer Construction Inc. for your construction needs. We are committed to protecting Your privacy and providing exceptional service.

Privacy Policy